Privacy policy

Last updated: November 17, 2025

1. Introduction

This Privacy Policy describes how SNOSIP, a sole proprietorship registered in France, collects, uses, and protects the personal data of users of the website www.snosip.com, in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act of January 6, 1978.

By using this website, you agree to the collection and use of your personal data in accordance with this policy.

2. Data Controller Identity

SNOSIP – Sole proprietorship registered in France
Address: 78 avenue des Champs-Élysées – Office 326, 75008 Paris, France
📧 Email: contact.snosip@gmail.com
SIRET: 99341202200010

SNOSIP acts as the data controller for the data collected on www.snosip.com.

3. Hosting and Technical Processor

The website is hosted by Shopify Inc., a Canadian company headquartered at 151 O’Connor Street, Ottawa, Ontario, K2P 2L8, Canada.

Shopify acts as a technical processor for the management of the online store, payment processing, logistics, and analytics tools.

Data may be hosted outside the European Union in compliance with the European Commission’s Standard Contractual Clauses, ensuring an adequate level of protection.

4. Personal Data Collected

SNOSIP collects only the information necessary for order management and improving the user experience.

Categories of data collected:

  • Identification data: first name, last name, address, email, phone number.

  • Order data: purchased products, order history, preferences.

  • Payment data: payment method, transaction information (via Shopify Payments or secure providers).

  • Technical data: IP address, device type, browser, cookies.

  • Communication data: exchanges with customer service.

No sensitive data (health data, opinions, etc.) is collected.

5. Purpose of Processing

Data is used to:

  • Manage orders, payments, deliveries, and returns.

  • Provide customer service and manage commercial relationships.

  • Improve the website and purchasing experience.

  • Send promotional offers or newsletters, with consent.

  • Comply with legal and tax obligations.

  • Ensure website security and prevent fraud.

6. Legal Bases for Processing

Processing is based on:

  • Performance of a contract (purchase, delivery, after-sales service).

  • Compliance with legal obligations (invoicing, accounting).

  • Consent (newsletter subscriptions, marketing cookies).

  • Legitimate interest (service improvement, security).

7. Data Recipients

Data may be shared with:

  • Shopify Inc. (hosting and store management).

  • Logistics providers (e.g., BestFulfill).

  • Payment providers (Shopify Payments, Stripe, PayPal, etc.).

  • Marketing providers (email services, analytics, advertising).

  • Administrative authorities where legally required.

All partners comply with GDPR obligations.

8. Data Retention Period

Type of Data Retention Period
Customer account & order history 3 years after last activity
Billing data 10 years (legal accounting obligation)
Marketing data Until consent is withdrawn
Cookies & trackers Maximum 13 months

9. Cookies

The website uses cookies to ensure proper functioning, measure audience traffic, and personalize content.

You may refuse or manage cookies via the consent banner or your browser settings.

Types of cookies:

  • Essential cookies necessary for website functionality.

  • Anonymous analytics cookies.

  • Marketing cookies (subject to consent).

10. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access to your personal data.

  • Rectification of inaccurate information.

  • Erasure of your data (subject to legal conditions).

  • Objection to certain processing activities.

  • Data portability.

  • Restriction of processing.

  • Withdrawal of consent at any time.

To exercise your rights:
📧 contact.snosip@gmail.com

Proof of identity may be requested for security reasons.

You may also file a complaint with the French Data Protection Authority (CNIL):
www.cnil.fr – 3 place de Fontenoy, 75007 Paris, France.

11. Data Security

SNOSIP implements appropriate technical and organizational measures to protect your data against loss, unauthorized access, or disclosure (SSL encryption, restricted access, secure backups).

As no internet transmission is entirely secure, it is recommended not to send sensitive information via unencrypted email.

12. Transfers Outside the EU

Due to the use of Shopify and certain providers (payment, email services, logistics), your data may be transferred outside the European Union.

Such transfers are governed by Standard Contractual Clauses approved by the European Commission, ensuring the protection of personal data.

13. Changes to the Policy

SNOSIP reserves the right to modify this Privacy Policy at any time to reflect changes in services or regulations.

Any updates will be published on this page with a revised “Last updated” date.

14. Contact

For any questions regarding this Privacy Policy or your personal data:

📧 contact.snosip@gmail.com
📍 SNOSIP – Sole proprietorship registered in France
78 avenue des Champs-Élysées – Office 326, 75008 Paris, France